Privacy Policy | ZenoraIPTV – Best IPTV Service

Quick Summary: ZenoraIPTV respects your privacy. We only collect what we need to run our premium IPTV service, we never sell your data, and you can request deletion at any time.

1. Who We Are

ZenoraIPTV ("we", "us", "our") operates zenoraiptv.store and provides a premium IPTV streaming subscription service. This Privacy Policy explains how we handle your personal information.

Contact: support@zenoraiptv.store

2. Information We Collect

Account info: Full name, email, and username when you subscribe
Payment info: We do NOT store card numbers — handled by Stripe/PayPal
Technical data: IP address, browser type, device type for optimization
Usage data: Channels viewed and streaming metrics to improve service
Support data: Messages you send our team via email or WhatsApp

3. How We Use Your Information

Create and manage your ZenoraIPTV IPTV subscription
Process payments and send order confirmations
Deliver your M3U/Xtream credentials securely
Provide 24/7 customer support
Send service updates and renewal reminders
Detect and prevent fraud or unauthorized account use

4. Data Sharing

We never sell, rent, or trade your personal information. Data is shared only with: payment processors (Stripe, PayPal) for transactions; email providers for account communications; and legal authorities only when required by law.

5. Cookies

We use minimal cookies to maintain your login session, remember preferences, and analyze anonymous traffic via Google Analytics. You can disable cookies in your browser settings at any time without affecting your IPTV service.

6. Data Retention

We retain your data for as long as your subscription is active, plus up to 90 days after cancellation for accounting. After that, all personal data is permanently deleted.

7. Your Rights

Access the personal data we hold about you
Request correction of inaccurate information
Request permanent deletion of your account and data
Opt out of marketing emails at any time
Data portability — receive your data in a standard format

To exercise any right, email support@zenoraiptv.store — we respond within 72 hours.

8. Security

We use SSL/TLS encryption, secure password hashing, and restricted database access. We encourage you to use a strong, unique password for your ZenoraIPTV account.

9. Children's Privacy

ZenoraIPTV is not directed at children under 18. We do not knowingly collect data from minors. Contact us immediately if you believe a minor has registered.

10. Policy Changes

We may update this policy occasionally. Significant changes will be communicated via email or a website notice. Continued use after changes constitutes acceptance.

11. Contact

📧 Email: support@zenoraiptv.store
💬 WhatsApp: +44 7418315292
🕐 Response time: within 24 hours, 7 days a week